At the Vets
At the Vets is a veterinary clinic in Sydenham, Christchurch, providing veterinary care for companion animals. The clinic offers routine services such as kitten vaccinations and has performed surgical procedures including treatment for egg binding. Reviewers note a caring clinical team and a bright, open reception area, and many clients report long-term trust in the practice.
Performance snapshot
How does At the Vets measure up?
6.6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
6.8
Overall Score
Scored out of 10 across nine marketing areas
6.9
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
At the Vets shows an above-average digital marketing health score of 6.8/10, indicating solid overall performance with room to improve. The latest highlights include a strong start on Google Business presence and well-aligned opening hours, while opportunities lie in building a stronger Facebook presence and improving review engagement and star rating.
Google Business Listing
The overall health is 6.5 out of 10, indicating above average performance for a Google Business Listing. The listing shows strong basics like a claimed listing, open-for-business status, a visible title, a website link, and a phone number. The most important improvement is to add a meaningful description to better communicate services and strengths to potential customers.
Google Maps Ranks
The overall health of the Maps Search performance for At the Vets is 7.0 out of 10, indicating above average visibility in Google Maps. The top findings show strong rankings for core local terms such as veterinarian in Sydenham and animal hospital in Sydenham, with solid positions in related suburbs. Opportunities exist to broaden presence across additional suburbs while maintaining current momentum.
Citations & Social Media
At the Vets shows very low overall health in MarketBase's social presence assessment, indicating limited visibility across key platforms. However, Instagram is outstanding with a very high trust score, reflecting strong engagement and branding. The main finding is that social profiles beyond Instagram are missing and need activation to improve local discoverability and credibility.
Open Hours vs Demand
At the Vets' opening hours largely match local demand in weekday afternoons, especially Tuesday and Thursday 3-4pm and Wednesday 4pm when searches peak. However, several popular windows fall outside open hours: Saturday mornings and mid‑afternoons and early weekday mornings. No open hours fall in low‑demand periods, so wasted hours are not evident; missed high‑demand windows present the main commercial opportunity.
At the Vets has an average Google rating of 4.6, indicating generally positive customer sentiment and strong overall health. Reviews consistently praise a caring clinical team, long-term client trust, and a bright, open reception area. The most important finding is consistent praise for compassionate care and surgical competence, balanced by a small number of reports of rude or judgemental staff interactions.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.6
average rating
Your overall rating as seen by potential customers
89%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for At the Vets
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Above average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Very high
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about At the Vets
At the Vets is a veterinary clinic located in the Sydenham suburb of Christchurch. The clinic presents itself as a local practice serving companion animals and small pets from the surrounding community.
Services described in reviews include routine preventive care such as kitten vaccinations and surgical procedures, with at least one reported operation for egg binding. Reviews reference care for cats and poultry, indicating an ability to treat a range of small-animal patients, and they mention both veterinarians and nursing staff by role.
Customers commonly describe the experience as caring and compassionate, with a bright, open reception and waiting area. Reviewers state they trust the clinic for ongoing care, cite positive interactions with vets and nurses, and note long-term relationships with the team. Recent reviews highlight satisfaction with clinical outcomes and ongoing preventive appointments.
As a local Sydenham veterinary clinic, At the Vets is characterised by routine preventive services, surgical capability for small-animal conditions, and a client base that emphasises continuity of care and a personable team. Those seeking veterinary care in Christchurch may find a familiar, community-oriented clinic with experience across common companion-animal needs.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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