Bay Audiology Christchurch
Bay Audiology Christchurch, at 120 Bealey Avenue in Christchurch Central City, offers free hearing tests for adults 18+, hearing aid fittings and a hearing aid test drive service. The clinic provides tinnitus management, ongoing aftercare with battery replacement and repairs, ACC funding support and hearing accessories. Customers can expect personalised care focused on long-term hearing health.
Performance snapshot
How does Bay Audiology Christchurch measure up?
8.6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
6.9
Overall Score
Scored out of 10 across nine marketing areas
5.9
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Bay Audiology Christchurch shows an above-average digital health score of 6.9 out of 10, indicating solid performance with room for targeted improvements. The business has already established a claimed Google listing, an open-for-business status, a direct website link, and a visible phone number, which support easy customer access.
Google Business Listing
Bay Audiology Christchurch shows a very healthy Google Listing with a strong base of essential details and verified control. The overall health is excellent, with accurate open status, a website link, phone number, and claimed status. The most notable findings are the solid listing completeness and a highly effective listing description that places the business within the top local quartile.
Google Maps Ranks
Bay Audiology Christchurch shows very high Maps search health with an overall score of 9.3 out of 10. The borough-specific visibility is outstanding, placing inside the top 10% of local results. Core strengths include top positions for several key hearing-related queries, which help the clinic attract local customers seeking audiology and hearing aid services.
Citations & Social Media
Bay Audiology Christchurch shows a solid overall health in citations and social presence, with a 6.2 out of 10. The strongest remaining asset is the very high trust Facebook profile, while Neighbourly is active but could be more complete. Key opportunities include establishing a presence on Instagram, TikTok, Neighbourly and GrabOne to improve local reach and trust.
Open Hours vs Demand
Bay Audiology Christchurch has reasonable alignment with weekday mid-morning and lunchtime demand but misses significant weekend search traffic. Open windows match high city-level interest on Tuesday and Wednesday late mornings and Thursday lunchtime. However the clinic is closed through several busy Saturday midday hours and Sunday late morning, creating clear missed opportunities. No open hours fall in low-demand periods.
Bay Audiology Christchurch has an overall review health of 4.3/5 from 70 Google reviews. Customers frequently praise personalised clinical care and skilled audiologists, highlighting helpful fittings and ongoing aftercare. Recurring issues include several reports of poor administrative interactions, pricing or value concerns, and a small number of unresolved outcomes for elderly clients. Emotional tone is generally positive but with notable service-related complaints.
Reputation
Reputation & Ratings
51%
response rate
How often you engage with customer feedback
4.3
average rating
Your overall rating as seen by potential customers
76%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Bay Audiology Christchurch
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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High
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Bay Audiology Christchurch
Bay Audiology Christchurch is an audiology clinic located at 120 Bealey Avenue in Christchurch Central City. It offers free hearing tests for adults aged 18 and over and provides professional hearing assessments and advice tailored to individual needs.
The clinic specialises in hearing aid fittings and a hearing aid test drive service to help clients find a suitable device for their lifestyle. Services listed include tinnitus management, supply of hearing accessories, and assistance with ACC funding appointments.
Customer feedback themes note professional, helpful and attentive service, with staff described as going the extra mile and being easy to deal with on the phone. Reviews indicate continuity of service for clients transferring from other Bay Audiology locations and appreciation for the clinic's supportive aftercare.
Bay Audiology Christchurch offers ongoing maintenance and repairs, battery replacement and follow-up support intended to keep hearing aids performing well. Its combination of free adult hearing checks, practical aftercare and a trial-based approach to fittings is presented as the local practical option for people seeking reliable hearing services in central Christchurch.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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