True Grit Hair

True Grit Hair

True Grit Hair is a centrally located salon in Christchurch Central City offering cutting, colour and styling from a team of creative professional stylists. The salon highlights training and development, with award-winning apprentices and New Generation stylists. It stocks professional products such as KΓ©rastase and presents a salon atmosphere noted for friendly service and attentive consultations.

87 Manchester Street, Christchurch Central City, Christchurch 8011, NZ

Performance snapshot

How does True Grit Hair measure up?

7.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

8.7

Overall Score

Scored out of 10 across nine marketing areas

7.7

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

True Grit Hair shows a very high digital health score of 8.7 out of 10, indicating strong overall performance. The most notable finding is solid basic information presence on Google, including claimed listing, open status, a website link and a phone number. Additional improvement areas exist in maps and review activity to strengthen local visibility and trust.

Google Business Listing

True Grit Hair shows a very high health score for its Google Business Listing, indicating well-optimised basic information. The top achievement is a claimed listing with full control, alongside an open-for-business status and visible website and phone details. The main opportunity focuses on increasing photo count to reach the top 10% for greater local visibility.

Google Maps Ranks

True Grit Hair shows below-average overall health for Google Maps search with a 4.2/10. This indicates limited visibility but some presence across city-wide and borough searches. The top opportunities focus on improving aggregate Maps visibility and strengthening the borough listing to push toward the local midpoint.

Citations & Social Media

True Grit Hair shows a healthy overall health score for citations and social presence with room to grow. The strongest findings are outstanding Instagram and Facebook profiles and an active Fresha listing, which underpin local visibility and trust. Opportunities include expanding Yellow and NoSecretSalon profiles and adding a LinkedIn presence to humanise the brand.

Open Hours vs Demand

True Grit Hair's opening hours largely serve peak weekend and midweek lunch demand but miss several strong weekday peaks. The salon is open for high-demand Saturday midday hours and Tuesday late-morning to lunchtime, aligning well with customer searches. However, several Monday lunchtime hours and Sunday mid-afternoon show high demand while the salon is closed - practical hour shifts could capture more bookings without increasing low-demand coverage.

True Grit Hair

Overall health shows a strong customer picture with an average rating of 4.7 from 215 reviews. Customers consistently praise friendly, attentive consultations, skilled cutting and colouring, and a welcoming salon atmosphere. Standout notes include skilled stylists and careful service. A small number of reviews raise booking and cancellation concerns, which appear to be the main recurring issue affecting sentiment.

Reputation

Reputation & Ratings

18%

response rate

How often you engage with customer feedback

4.7

average rating

Your overall rating as seen by potential customers

88%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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