Hearing Excellence
Hearing Excellence is an audiology clinic in Christchurch Central City offering hearing assessments and hearing aid care. The practice provides appointments with qualified audiologists and friendly staff. Clients can expect attentive, compassionate service and practical help with hearing aids, including repairs and tailored options for long-term management. The clinic emphasises personalised care for people with complex hearing needs.
Performance snapshot
How does Hearing Excellence measure up?
2.2
Reputation Score
Reviews, ratings, response rate, and business listing completeness
2.4
Overall Score
Scored out of 10 across nine marketing areas
2
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Hearing Excellence shows a low digital marketing health score overall, highlighting room for improvement across opening hours, online presence and SEO. Strengths include a strong star rating position in the top 10% and a high-trust Facebook profile, along with a complete Google Business Listing with website, phone and title. Continued focus on customer reviews and online accessibility is essential.
Google Business Listing
Hearing Excellence shows a healthy base presence on Google, with core contact details and visuals in place, but overall health is still very low at 0.7/10. The most important findings are that the listing lacks claimed status and a meaningful description, and there are few or no photos, which limits engagement with potential customers.
Google Maps Ranks
Hearing Excellence shows an above-average health score of 6.6 out of 10 for Google Maps search rankings, indicating solid local visibility. The top findings highlight strong performance for local audiology and repair service keywords, especially in Phillipstown, Waltham, Avonside, Hillsborough, and Linwood. The borough score has improved, though there is room to lift borough visibility further.
Citations & Social Media
Hearing Excellence shows a moderate overall health score for social presence, with room to improve on platforms beyond Facebook. The most notable finding is the strong Facebook presence, while other targeted profiles are missing or inactive, limiting overall reach.
Open Hours vs Demand
Hearing Excellence lacks published opening hours, so alignment with Christchurch demand patterns cannot be measured. Without recorded hours, the analysis cannot identify where the clinic is open during peak search windows, closed during high-demand periods, or open during low-demand times. Recording accurate hours is a priority to convert demand insights into practical scheduling changes and improve the health score.
Hearing Excellence shows very positive customer sentiment but the assessment is based on a limited recent sample. Reviews consistently praise compassionate, attentive staff and skilled audiologists who handle complex hearing needs and hearing-aid repairs. Standout themes are personalised care and practical problem-solving for long-term management. No consistent complaints appear in the available reviews, though the small sample limits wider conclusions.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
57%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Hearing Excellence
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Very low
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Hearing Excellence
Hearing Excellence is an audiology clinic located in Christchurch Central City that provides hearing assessments and hearing aid services. The practice is staffed by qualified audiologists who handle a range of hearing needs within the local community.
Services at Hearing Excellence include comprehensive hearing assessments, hearing aid fitting and ongoing care, and hearing aid repairs. The team discusses options for both immediate needs and future management, addressing complex conditions such as Meniere's disease.
Customers commonly report friendly, compassionate service from the audiologists and support staff. Clients note attentive appointment management and relief when technical issues with hearing aids are resolved, with staff offering clear explanations and practical solutions.
Locally, Hearing Excellence is distinguished by its small-team approach combining clinical expertise and personable support. The clinic focuses on personalised care for clients with both routine and complex hearing needs, and provides follow-up and repairs to keep hearing aids working well.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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