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KM Surgical

Dermatologist · Christchurch Centre, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

KM Surgical

Dermatologist · Christchurch Centre, Christchurch

Where you stand#50of 570 beauty businesses
Overall health9.1/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

KM Surgical is a specialist dermatology and cosmetic surgery clinic in Christchurch Central City, located at Avenue Health on Bealey Ave. The Day Stay Accredited facility provides dermatologic surgery, Mohs skin cancer care, laser and appearance medicine including injectables and liposuction. The clinic emphasises specialist-led treatments in a medical setting with an on-site team of surgeons, dermatologists and nurses.

KM Surgical is a specialist dermatology and cosmetic surgery clinic based at Avenue Health, 202 Bealey Ave in Christchurch Central City. The facility is Day Stay Surgery and Procedures accredited and describes itself as a centre of excellence for dermatologic and cosmetic care.

The practice lists a range of services including surgical dermatology and Mohs skin cancer procedures, cosmetic surgery, appearance medicine, laser/IPL and other energy-device treatments, medi spa services, liposuction and medical dermatology. The team is led by Dr Ken Macdonald and includes dermatologic surgeons, nurses and appearance medicine practitioners.

Customer review themes highlight helpful reception and clinical staff, clear signage and easy parking, and repeat visits for injectables. Reviews frequently mention a named injector, Amanda, and note professional, knowledgeable care and satisfactory treatment outcomes. Responses from the practice indicate active follow-up and patient communication.

KM Surgical is positioned as a specialist medical clinic offering both therapeutic dermatology and cosmetic procedures in central Christchurch. The combination of accredited day-stay facilities, a surgical and dermatology focus, and a team-based clinic approach are the features most often described in the available information and customer feedback.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

KM Surgical shows good overall health on its Google Business Listing with a 6.8 out of 10. The most notable strengths are that the listing is claimed, has a valid phone number and website link, and clearly indicates open status. The main opportunities focus on expanding the description and increasing photo volume to strengthen local presence.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 2
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 3
    Category fitYour category set is one of the better-fitted in this market, so you are eligible for nearly every search happening around you.
11 checks on your Google listing. You're seeing 6 of them.
6.0Good
9:41
Tiles © Esri
2
KM Surgical✓✓
4.3 ★★★★★ (120)
Dermatologist · Christchurch Centre3
Open 5 days · late Tue ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

laser, liposuction, cosmetic surgery, appearance medicine, skin cancer, dermatology specialist centre. KM Surgical is a Day Stay Accredited facility. KM Surgical provides provides specialist services in a centre of excellence Avenue Health.

1
Google listingChristchurch beauty · 570 businesses
You are #230 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

KM Surgical shows strong Google review health with a health score of 8.1 out of 10. The top finding is an elite review response rate, indicating strong customer engagement. The business also has a solid base of reviews and a credible listing rating, suggesting good trust among customers.

Strengths

  • ✓
    Response rateYou answer virtually every review, which almost nobody in this market does, and the page reads as a business that is present.

Top three opportunities

  • 1
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Review countYou hold more reviews than most of this market - depth buyers read as proof.
4 checks on your reviews. You're seeing all of them.
8.8Strong
9:41
KM Surgical
OverviewReviewsPhotosAbout
4.3★★★★★120 reviews 3
5
4
3
2
11
professional staff 54lipo 2
2How far your rating and your review count together can be trusted
H
Hayden T.★★★★★ · 4 days ago

I had some work done on a scar and ken did his best with what he had to worm with . Also had some skin tags removed and really happy with results. Also had some lazer on the scar I think they did great overall and really nice to deal with....

Response from the owner✓

Thank you for your review Hayden we will pass this onto the team, we look forward to seeing you again KM Surgical

E
Esther T.★ · a week ago

About 2 years ago in 2024, I went to KMsurgical for microneedling and purchased 4x sessions. I have had excellent results in the past at a different place and was hopeful this would be the same. The treatment was incredibly painful and no n...

Response from the owner

Thank you for taking the time to share your experience. We are genuinely sorry to hear that you have continued to experience skin concerns and appreciate the opportunity to respond. At KM Surgi...

Google reviewsChristchurch beauty · 570 businesses
You are #67 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

KM Surgical shows a moderate overall health on Google Maps with a score of 5.0 out of 10, indicating room for stronger visibility. The strongest finding is top rankings for several laser hair removal keywords in multiple suburbs, while the borough-specific presence remains limited. This suggests opportunities to grow local map visibility beyond the current core areas.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
5.3Room to grow
9:41
1234Tiles © Esri
2Top three for "laser hair removal service" in 1 suburb, seen in 21
1
Lovoir Day Spa Christchurch5.0 ★ (1,199) · Dermatologist
2
Laser Clinics New Zealand Riccarton Westfield4.6 ★ (455) · Dermatologist
3
Laser Clinics New Zealand - Northlands Papanui4.8 ★ (194) · Dermatologist
4
Renata Viglioni - Skin & Beauty4.8 ★ (21) · Dermatologist
↓
KM Surgical1Further down, below the first results
Map positionsChristchurch beauty · 570 businesses
You are #266 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

KM Surgical shows above-average health with a 6.4/10 overall in the Citations & Social Presence area. Key strengths are established Facebook and Instagram profiles that carry very high trust signals, supporting credibility and engagement. Top opportunities include expanding on TikTok, a LinkedIn Company Page, Fresha, a personal LinkedIn for the owner, and a Neighbourly presence to enhance local reach.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
6.1Good
9:41
Gkm surgical christchurch centre
AllImagesMapsNews
FacebookKM-Surgical-LtdKM Surgical | Facebook✓
InstagramkmsurgicalKM Surgical | Instagram✓
Healthpointkm-surgical-dermatology-associatesKM Surgical | Healthpoint
Healthpagesdermatology-km-surgical-ltdKM Surgical | Healthpages
TiktokNo account found1
YellowNo listing found2
FreshaNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #221 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointHealthpagesYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top two opportunities

  • 1
    Recommendations on your pageYou hold fewer recommendations than the middle of this market.
  • 2
    What your page says about youYour intro is shorter than half the pages here.
9 checks on your Facebook page. You're seeing 5 of them.
9.1Strong
9:41
facebook
KMSurgicalLtd✓
11.6K followers ✓
Christchurch Cosmetic Surgery, Specialist Dermatology and Laser Skin Specialist Facility. Run by Dr2
FollowMessage
★ 4 reviews · recommended 1
🌐 kmsurgical.co.nz/Home✓
☎ +64 3-379 9467
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #53 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

KM Surgical shows a solid on-page SEO health score with room to tighten the title tag and meta description. Key strengths include a valid favicon, adequate character count, an SEO-friendly URL, a compact page size, and a relevant meta description, which support clear signals to search engines and users.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    Domain Age ScoreYour domain has been registered longer than almost any business in this market.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Meta descriptionThe length of your search summary is close enough now that most people see all of it, so the gain left is in the words: one concrete reason to ring you beats another description of what you do.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒kmsurgical.co.nz✓✓2
✓Favicon
1On-page score
3Meta description
Your websiteChristchurch beauty · 570 businesses
Checked on
Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

KM Surgical shows a very high overall health for Website Traffic, with strong organic performance and local visibility. The most important findings are: organic traffic value is in the highest percentile and local organic traffic is in the top 10%, and organic keyword coverage is excellent. Paid traffic is currently untapped, presenting opportunities to begin targeted campaigns later.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
9.4Strong
9:41
Glaser hair removal christchurch centre
AllMapsImagesShopping
321No ads from you on any search
caci.co.nzFreedom, your laser hair removal membership - Caci
www.renaissancespa.co.nzLaser Hairline Removal Christchurch | Smooth Defined Results
www.kmsurgical.co.nzLaser Hair Removal-Lumenis Splendor X - Christchurch

The Lumenis Splendor X is an FDA-cleared device that's most often used for laser hair removal. It's designed to safely remove hair anywhere on the body. Read more

www.thecosmeticclinic.co.nzLaser Hair Removal Packages
About 4,352 visits a month from search, across 501 searches
Google search and trafficChristchurch beauty · 570 businesses
You are #33 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

KM Surgical's published hours largely align with weekday clinic demand but miss some high-value weekend and late‑afternoon slots. Strong alignment includes Tuesday 10-11am and Wednesday 2-3pm plus Thursday 4pm, covering 34 peak hours. Missed opportunities include a closed Saturday midday and early afternoon (12-2pm) and Thursday 5-6pm when local search interest is high. Consider limited weekend or extended Thursday hours focused on consultations or minor procedures.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
3.0Room to grow
9:41
KM Surgical
OverviewReviewsPhotosAbout
Hours 1
Monday8am-5pm
Tuesday8am-7pm
Wednesday8am-5pm
Thursday8am-5pm
Friday8am-5pm
SaturdayClosed
SundayClosed
Popular times Sunday · Christchurch Centre
9a10a11a12p1p2p3p4p5p6p7p8p
When people in Christchurch Centre look   You are shut
Opening hoursChristchurch beauty · 570 businesses
You are #397 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#50of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #50 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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Jeremy GrayFounder, Marketbase

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