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Lumino City Dental Quay Park

Dental clinic · Auckland City Centre, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Lumino City Dental Quay Park

Dental clinic · Auckland City Centre, Central Auckland

Where you stand#3of 277 dentists
Overall health9.9/10across the eight areas

Going well

07Google search and traffic10.002Reviews9.405Facebook page9.301Google listing8.704Listings and social8.203Map positions6.8

Where we can help

08Opening hours4.806Your website-
How AI describes youMarketbase business report

What AI tells people about you

Lumino City Dental Quay Park is an Auckland CBD dental clinic near Britomart and Vector Arena. It provides general, cosmetic and implant dentistry, with a focus on Digital Smile Design, tooth wear reconstruction and cosmetic rejuvenation. The clinic mainly serves professionals working in central Auckland and offers a range of treatment approaches.

Lumino City Dental Quay Park is a dental clinic in Auckland CBD, close to Britomart and Vector Arena. It provides general dentistry alongside cosmetic and restorative treatments for patients who work and live in central Auckland.

The clinic focuses on Digital Smile Design, cosmetic rejuvenation, anti-ageing strategies, tooth wear reconstruction and implant dentistry. It describes itself as New Zealand's only Digital Smile Design Clinic. Its lead dentist, Dr Andrea Shepperson, is associated with tooth wear and erosion, cosmetic dentistry and dental makeovers, and is an educator in these areas.

Customers commonly describe the team as friendly, professional and caring. Reviews mention clear explanations of treatment options, including information that helps patients plan and budget for future care. Patients also describe feeling looked after, relaxed and at ease during their visits.

Located at Quay Park in central Auckland, the clinic combines general dental care with specialist cosmetic and restorative interests. Its local point of difference is the emphasis on Digital Smile Design, tooth wear treatment and cosmetic dental planning, supported by a team serving professionals near the city's central business area.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Lumino City Dental Quay Park has a very high Google Business Listing health score of 8.7 out of 10. The listing is claimed and includes the business name, website link, phone number and trading status, giving customers reliable ways to identify and contact the clinic. The main opportunities are to review the description, confirm suitable secondary categories and keep the photo gallery current.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 2
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
  • 3
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 6 of them.
8.7Strong
What customers seeWhere you rank
9:41
Tiles © Esri
Lumino City Dental Quay Park
3
Lumino City Dental Quay Park✓✓
4.9 ★★★★★ (175)
Dental clinic · Auckland City Centre2
Open 5 days · late Mon, Tue, Wed and Thu ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Lumino The Dentists: City Dental at Quay Park is New Zealand's only Digital Smile Design Clinic - a centre of dental innovation that offers general dentistry, cosmetic rejuvenation, anti-aging strategies, tooth wear reconstruction, and implant dentistry. Our lead dentist, Dr Andrea Shepperson is one of New Zealand's top dentists and is an internationally recognised educator and awarded dentist in the area of tooth wear and erosion, cosmetic dentistry and dental makeovers. At Lumino The Dentists: City Dental at Quay Park, we're conveniently located in Auckland Central, close to Britomart and Vector Arena. Our patients tend to be professionals that work in Central Auckland.

1
Google listingCentral Auckland dentists · 277 businesses
You are #36 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Lumino City Dental Quay Park has a very high Google Business review health score of 9.4 out of 10. Its rating, review volume and response rate place it ahead of most local market peers. The main focus is maintaining a steady flow of new reviews so the strong rating and confidence score remain credible, while continuing the near-complete response pattern.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and volume together put you ahead of most of this market, which means a customer sees a well-rated business with enough reviews behind it to be believed.
  • 2
    Star ratingYour rating is higher than most of this market, and it is the first thing a customer reads about you.
  • 3
    Response rateYou answer nearly all your reviews, which is more than almost anyone in this market, and a customer reading the page sees a two-sided conversation rather than a scoreboard.
4 checks on your reviews. You're seeing 3 of them.
9.4Strong
What customers seeWhere you rank
9:41
Lumino City Dental Quay Park
OverviewReviewsPhotosAbout
4.9★★★★★175 reviews
5
4
3
2
12
caring staff 29dental hygienist 14tooth extraction 8high tech dentist 4hygienist appointment 4explanation of procedures 3
1How far your rating and your review count together can be trusted
C
Craig M.★★★★★ · 2 weeks ago

Fantastic customer service

Response from the owner3

Hi Craig, thank you for your wonderful feedback! We’re delighted to hear you experienced fantastic customer service from our team. We really appreciate you taking the time to share your experience.

S
Steven B.★★★★★ · Edited 3 weeks ago

Super friendly and explained all my treatment options going forward to enable me to plan and budget for future treatments.

Response from the owner

Thanks for the kind words, Steven!

Google reviewsCentral Auckland dentists · 277 businesses
You are #18 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Lumino City Dental Quay Park has an above-average Maps Search Performance health score of 6.8 out of 10. The clinic ranks particularly well for dental radiology, dental hygienist and dental implants searches, with several results in positions two to five. The main opportunities are to monitor local visibility near the clinic and check quarterly that reach across surrounding suburbs remains consistent.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
6.8Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
dental hygienist
2Top three for "dental hygienist" in 2 suburbs, seen in 15
1
Lumino the Dentists Auckland Central4.5 ★ (126) · Dental clinic
2
Smile Dental Queen Street4.7 ★ (1,283) · Dental clinic
3
City Dental Lounge5.0 ★ (110) · Dental clinic
4
Symonds Street Dental Centre4.9 ★ (237) · Dental clinic
↓
Lumino City Dental Quay Park1Further down, below the first results
Map positionsCentral Auckland dentists · 277 businesses
You are #88 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Lumino City Dental Quay Park has a high Citations & Social Presence health score of 8.3 out of 10. Facebook and Instagram profiles are clearly connected to the business, providing strong social proof. The main gaps are the absence of active TikTok and Neighbourly listings, while the LinkedIn Company listing lacks matching contact details, which may create uncertainty for customers checking these platforms.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 5 of them.
8.2Strong
What customers seeWhere you rank
9:41
Glumino city dental quay park auckland city centre
AllImagesMapsNews
FacebookLuminoNZLumino City Dental Quay Park | Facebook✓
InstagramluminothedentistsLumino City Dental Quay Park | Instagram✓
LinkedInlumino-the-dentistsLumino City Dental Quay Park | LinkedIn
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialCentral Auckland dentists · 277 businesses
You are #52 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokLinkedInYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Lumino City Dental Quay Park's Facebook page has Very high health at 9.4 out of 10. Its 8,800 followers provide an existing audience, while the page also has a chosen business address, phone number, cover photo and a link to the business's own domain. The main customer-facing gaps are the lack of a street address and email contact option.

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
  • 2
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
  • 3
    People following your pageMore people follow your page than most in this market, which means a post can travel past your own customers when one of them shares it into a local group.
8 checks on your Facebook page. You're seeing 6 of them.
9.3Strong
What customers seeWhere you rank
9:41
facebook
Lumino The Dentists✓
8.8K followers 3
Lumino The Dentists had its first breath of life in 2002 and now we're New Zealand's dental industry leaders. We're the dentists trusted by more Kiwis than any other. And with over 120 practices natio...
FollowMessage
🌐 lumino.co.nz/?utm_source=facebook&utm_medium=social✓
☎ +64 508 586 466✓
PostsAboutPhotosReviews
Facebook pageCentral Auckland dentists · 277 businesses
You are #21 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Separate sites linking to youMore separate websites link to you than almost any business in this market - a spread built over years that a competitor cannot buy their way into.
  • ✓
    Pages linking to youMore pages link to yours than almost any business in this market - the accumulated result of years of being referred to.

Top three opportunities

  • 1
    On-page scoreMost checks on your home page pass, so someone clicking through from a search gets a page that opens quickly and says what it is.
  • 2
    The shape of your link profileYour links are spread across a fair range of sites for a profile this size, and the mix of link types looks ordinary.
  • 3
    Domain UniquenessYour web address is shared with other businesses, which is normal for a franchise or a multi-site group.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠lumino.co.nz3✓
✓Separate sites linking to you
✓Pages linking to you
1On-page score
2The shape of your link profile
Your websiteCentral Auckland dentists · 277 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.
  • ✓
    Search terms you rank forYour site appears for more search terms than almost any business in this market, so there are more ways to find you than to find anyone else here.

Where we can help

Nothing to sort here. You are first of 277 Central Auckland dentists.
6 checks on your search and traffic. You're seeing 3 of them.
10.0Strong
What customers seeWhere you rank
9:41
Gdentist ellerslie
AllMapsImagesShopping
lumino.co.nzGentle Dentists Ellerslie

Welcome to Gentle Dentists Ellerslie. Located at 54 Main Highway, Ellerslie, most of our patients are in the One Tree Hill, Ellerslie and Greenlane suburbs. Read more

✓
affordabledentists.co.nzAffordable Dentists Auckland | Northshore Dental Clinics NZ
✓✓About 94,346 visits a month from search, across 7,697 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #1 for Google search and traffic
See how to keep it that way →
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08Opening hoursMarketbase business report

Your hours against demand

Lumino City Dental Quay Park covers 75% of the week's customer traffic, with its hours mostly aimed at busy periods despite some quiet-time opening. Saturday 9am to 3pm is closed while customers are active, so they meet a closed door. Lumino City Dental Quay Park should open Saturday 9am to 1pm, allowing customers to arrive and be served during the busiest part of that period.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
4.8Room to grow
What customers seeWhere you rank
9:41
Lumino City Dental Quay Park
OverviewReviewsPhotosAbout
Hours 1
Monday8am-8pm
Tuesday8am-8pm
Wednesday8am-8pm
Thursday8am-8pm
Friday8am-2pm
SaturdayClosed
SundayClosed
Popular times Sunday · Auckland City Centre
9a10a11a12p1p2p3p4p5p
When people in Auckland City Centre look   You are shut
Opening hoursCentral Auckland dentists · 277 businesses
You are #144 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#3of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #3 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 277 dentists in Central Auckland, checked - not a guess from overseas.
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