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Purnell Creighton

Law firm · Riccarton, Christchurch

What your customers see when they look for you, and where that puts you among 216 Christchurch lawyers.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch lawyers · 216 businesses
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Executive summaryExclusive Marketbase business report

Purnell Creighton

Law firm · Riccarton, Christchurch

Where you stand#55of 216 lawyers
Overall health7.5/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Purnell Creighton is a long-established law firm based in Riccarton, Christchurch, offering comprehensive legal services across multiple practice areas. The firm highlights a multicultural team of lawyers and says it serves clients across Canterbury, New Zealand and internationally. Clients note clear communication, professionalism and reasonable fees alongside occasional concerns about follow-up and responsiveness.

Purnell Creighton is a law firm located in Riccarton, Christchurch, with roots in the Canterbury community dating back to 1919. The firm presents itself as serving local clients while also working with people around New Zealand and overseas.

The firm says it offers comprehensive legal solutions delivered by a multicultural team of lawyers who specialise across various areas of law. Website material emphasises experience and a range of services tailored to different client needs, with an ability to use technology and telecommunications to reach clients beyond Christchurch.

Customer review themes point to prompt and professional service, clear communication and thorough advice, with several notes about reasonable fees and ongoing client relationships that span generations. Other reviews highlight lawyers described as knowledgeable, hardworking and patient when answering client queries. A small number of comments raise concerns about responsiveness and following client instructions, indicating occasional variability in client experience.

Locally, Purnell Creighton is characterised by its long history in Canterbury, a multicultural legal team and the capacity to handle matters for both local and wider New Zealand clients. These features, together with the mix of positive service experiences and a few reported issues, mark its practical presence in the Riccarton and Christchurch legal market.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Purnell Creighton shows a solid presence on Google Business Listings with a health score of 4.5 out of 10. The profile is claimed and includes a website link and phone number, with the listing indicating open status. The critical takeaway is that follow-up and branding elements are underdeveloped, limiting discoverability and customer confidence.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 3
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
11 checks on your Google listing. You're seeing 6 of them.
4.4Room to grow
9:41
Tiles © Esri
3
Purnell Creighton✓✓
3.9 ★★★★★ (23)
Law firm · Riccarton
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingChristchurch lawyers · 216 businesses
You are #121 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Purnell Creighton shows a moderate health score on Google reviews, indicating room for improvement in engagement and review volume. The strongest opportunities lie in building a higher response rate to reviews and continuing to grow the overall star rating and confidence. This sets a path towards stronger trust as more clients share feedback.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
4 checks on your reviews. You're seeing 3 of them.
4.9Room to grow
9:41
Purnell Creighton
OverviewReviewsPhotosAbout
3.9★★★★★23 reviews
5
4
3
2
12
family lawyer 2
3How far your rating and your review count together can be trusted
Google reviewsChristchurch lawyers · 216 businesses
You are #110 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Purnell Creighton shows an above-average health score for Google Maps search, indicating solid visibility and a stable presence in Christchurch's maps results. The top findings highlight strong performance for several Riccarton and Templeton keywords, notably barrister in riccarton, law firm in riccarton, and lawyer in riccarton, all ranking around position 4. A key opportunity is to improve the aggregate maps score to move out of the current bracket.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
4.9Room to grow
9:41
1234Tiles © Esri
1Seen in 7 searches across Christchurch, top three in none
1
J & Co Legal5.0 ★ (13) · Law firm
2
Parry Field Lawyers Riccarton4.6 ★ (57) · Law firm
3
Weston Ward & Lascelles4.3 ★ (65) · Law firm
4
Ace Legal5.0 ★ (15) · Law firm
↓
Purnell Creighton2Further down, below the first results
Map positionsChristchurch lawyers · 216 businesses
You are #110 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Purnell Creighton shows above-average social presence with a health score of 5.9 out of 10. The strongest recent achievements are a very high-trust Facebook profile and an up-to-date LinkedIn listing, which support professional credibility and reach. Key opportunities include establishing an active Instagram and TikTok, and claiming consistent GrabOne and Neighbourly listings to improve local visibility.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Yelp ListingWe can see your Yelp Listing listing (https://yelp.com/purnell-creighton-christchurch) found via: Google search results.
  • ✓
    Top Lawyers ListingWe can see your Top Lawyers Listing listing (https://toplawyers.co.nz/purnell-creighton-christchurch) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
8.2Strong
9:41
Gpurnell creighton riccarton
AllImagesMapsNews
Yelppurnell-creighton-christchurchPurnell Creighton | Yelp✓
ServiceFinderPurnell-Creighton-187540Purnell Creighton | ServiceFinder
Find A Lawyer Firmpurnell-creightonPurnell Creighton | Find A Lawyer Firm
StarOfService Propurnell-creightonPurnell Creighton | StarOfService Pro
Lawzana Lawyerpurnell-creightonPurnell Creighton | Lawzana Lawyer
Top Lawyerspurnell-creighton-christchurchPurnell Creighton | Top Lawyers✓
FacebookRizVergaraNZSolicitorPurnell Creighton | Facebook✓
LinkedInjohn-o-connell-892b1241Purnell Creighton | LinkedIn
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch lawyers · 216 businesses
You are #39 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYelpServiceFinderFind A Lawyer FirmYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top two opportunities

  • 1
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
  • 2
    Where your page link pointsYour page points customers at a booking system or directory rather than a site of your own.
7 checks on your Facebook page. You're seeing 5 of them.
9.6Strong
9:41
facebook
RizVergaraNZSolicitor✓
884 followers 1
FollowMessage
🌐 maps.google.com2
☎ +64 22 421 4100✓
PostsAboutPhotosReviews
Facebook pageChristchurch lawyers · 216 businesses
You are #10 for your Facebook page
See how to fix both →
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Facebook
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06Your websiteMarketbase business report

Your website

Purnell Creighton's on-page health is very high, with a score of 9.2 out of 10. The strongest findings include an excellent meta description that fits within the ideal length and a valid favicon, plus an SEO-friendly URL and a clear H1 tag. Minor opportunities exist to adjust the title tag length and expand content to improve overall reach.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 2
    Separate sites linking to youFewer separate websites link to you than half the businesses here, which means when someone searches for what you do, the businesses with a longer list of vouchers are the ones on the page they actually read.
  • 3
    On-page scoreMost checks on your home page pass, so someone clicking through from a search gets a page that opens quickly and says what it is.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒pcmlaw.co.nz✓✓
✓Meta description
1The shape of your link profile
2Separate sites linking to you
3On-page score
Your websiteChristchurch lawyers · 216 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Purnell Creighton's website traffic health sits around 5.5/10, indicating average performance for attracting and converting visitors. The most important findings point to paid activity and opportunities: paid traffic is not yet measurable and spend is unclear, while organic value is mid-range and trending upwards with content and link-building efforts.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
5.6Room to grow
9:41
Glawyer riccarton
AllMapsImagesShopping
21No ads from you on any search
www.parryfield.comParry Field Lawyers | Christchurch, Selwyn, Hokitika, Auckland
cameronco.co.nzCameron & Co - Christchurch Lawyers 03 379 3110
www.pcmlaw.co.nzHome - PURNELL CREIGHTON LAWYERS ...

Purnell Creighton Lawyers, a distinguished law firm serving the Christchurch community since 1919. Helping with all your legal requirements.

www.wwl.co.nzLawyers Christchurch | Heavyweight Advocacy Since 1883 ...
3About 104 visits a month from search, across 32 searches
Google search and trafficChristchurch lawyers · 216 businesses
You are #96 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Purnell Creighton shows a mixed fit between published hours and local demand. The firm has 40 weekly open hours that align with peak search times, but also misses 41 high-demand hours, producing a low timing health score (2.8/10). Strong alignment occurs midweek around late morning and lunchtime; missed opportunities include weekend afternoons and an early Friday morning slot.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
9.4Strong
9:41
Purnell Creighton
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch lawyers · 216 businesses
You are #14 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#55of 216 Christchurch lawyers
9:41
Christchurch lawyersOverall · 216 businesses
You are #55 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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