marketbaseExclusive Marketbase Report
Prepared for

The Cosmetic Clinic Hornby

Laser hair removal service · Hornby-Islington, Christchurch

What your customers see when they look for you, and where that puts you among 112 Christchurch dermatology & skin care businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch dermatology & skin care · 112 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

The Cosmetic Clinic Hornby

Laser hair removal service · Hornby-Islington, Christchurch

Where you stand#1of 112 dermatology & skin care businesses
Overall health10.0/10across the eight areas

Going well

07Google search and traffic9.508Opening hours9.502Reviews9.403Map positions8.804Listings and social8.805Facebook page6.8

Where we can help

01Google listing4.806Your website-
How AI describes youMarketbase business report

What AI tells people about you

The Cosmetic Clinic Hornby is a Christchurch-based cosmetic clinic in Hornby offering laser hair removal, skin treatments, cosmetic injectables and teeth whitening. Treatments are provided by qualified beauty therapists and medical professionals, with a focus on results-driven care and a complimentary consultation to plan personalised treatment journeys.

The Cosmetic Clinic Hornby is a cosmetic clinic located in Hornby, Christchurch, offering a range of aesthetic services including laser hair removal, skin treatments, cosmetic injectables and teeth whitening. The clinic presents itself as results-driven and delivers treatments through a team of qualified beauty therapists and medical professionals.

Services cover core aesthetic needs: laser hair removal for body and face, targeted skin treatments for conditions such as pigmentation and acne, cosmetic injectables, and professional teeth whitening. The clinic describes its approach as combining clinical skill with beauty therapy to deliver quality and value, and offers a complimentary consultation to plan treatment paths.

Client feedback highlights staff who are professional, knowledgeable and calming. Review themes indicate that therapists explain processes and expected outcomes clearly, help clients feel at ease during first-time or facial laser treatments, and show hands-on care when addressing specific skin concerns. Several reviews single out individual therapists for their experience and attentive manner.

Locally, The Cosmetic Clinic Hornby is positioned as a one-stop clinic for common cosmetic procedures within the Hornby area, prioritising personalised consultation and a team-based delivery model. Customers looking for an entry point to aesthetic treatments can book a complimentary consultation to discuss options and a treatment plan tailored to their needs.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

The overall health of The Cosmetic Clinic Hornby's Google Business Listing sits in the mid range, with room to improve. Key findings show the listing has essential contact details and claimed status, plus an open-for-business indicator. Strengths include a website link and a visible phone number, while opportunities focus on the description and photo collection to lift overall standing.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 2
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
4.8Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
The Cosmetic Clinic Hornby
2
The Cosmetic Clinic Hornby✓✓
4.9 ★★★★★ (317)
Laser hair removal service · Hornby-Islington3
Open 7 days · late Thu ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

The Cosmetic Clinic specialises in Laser Hair Removal, Skin Treatments, Cosmetic Injectables, and Teeth Whitening. We offer results-driven treatments performed by qualified beauty therapists and medical professionals, that deliver quality and value. We believe you deserve the best of both worlds! Book your complimentary consultation today, so we can help you start your treatment journey tomorrow.

1
Google listingChristchurch dermatology & skin care · 112 businesses
You are #59 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

The Cosmetic Clinic Hornby shows a strong overall health on Google reviews, with a 7.9 out of 10 health score indicating solid performance and room to grow. The business has earned top 10% status for both Google Business Rating Confidence and Total Reviews, reflecting high customer satisfaction and strong social proof. The key takeaway is continued engagement and maintenance of high ratings to sustain trust.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Review countYou hold one of the deepest review banks in this market - social proof that does its own selling.

Top two opportunities

  • 1
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
  • 2
    Star ratingYour rating is higher than most of this market, and it is the first thing a customer reads about you.
4 checks on your reviews. You're seeing all of them.
9.4Strong
What customers seeWhere you rank
9:41
The Cosmetic Clinic Hornby
OverviewReviewsPhotosAbout
4.9★★★★★317 reviews ✓
5
4
3
2
12
welcoming staff 38microdermabrasion 12injectables 9microneedling 8experienced staff 7easy process 7
✓How far your rating and your review count together can be trusted
C
Casey R.★★★★★ · 5 days ago

Jen is always so friendly and welcoming 😊

Response from the owner1

Thank you for your lovely review Casey!! TCC Hornby xx

M
M K.★★★★★ · Edited 3 weeks ago

Love coming to Cosmetic Clinic Hornby. The team is always friendly and welcoming, and the quality of their work is consistently great! Jen is so lovely, easy to talk to and really knows her stuff. Couldn’t recommend this clinic enough 😊

Response from the owner

Thank you for your review MK!

Google reviewsChristchurch dermatology & skin care · 112 businesses
You are #8 for your Google reviews
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

The maps health for The Cosmetic Clinic Hornby is very high, indicating strong visibility in Google Maps searches. The top achievement is borough-level visibility in the top 10 percent, signaling solid local presence and consistent performance across suburbs. A key opportunity is to maintain this status while continuing to improve aggregate local scores.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.8Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
skin care clinic
1Top three for "skin care clinic" in 5 suburbs, seen in 30
1
The Cosmetic Clinic Hornby✓4.9 ★ (317) · Laser hair removal service
2
BeYoutiful Aesthetic Clinic5.0 ★ (58) · Laser hair removal service
3
Simply Beauty Christchurch4.7 ★ (175) · Laser hair removal service
4
360 Skin Studio Russley5.0 ★ (50) · Laser hair removal service
Map positionsChristchurch dermatology & skin care · 112 businesses
You are #14 for map positions
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

The Cosmetic Clinic Hornby shows solid social profile health, with strong Facebook and Instagram presence. Key achievements include a very high trust score on both platforms, indicating credibility among local customers. Opportunities exist to broaden reach via TikTok, Neighbourly, Yellow Profile and Neighbourly Profile listings, to help new customers discover the clinic.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Infobel ListingWe can see your Infobel Listing listing (https://infobel.com/the_cosmetic_clinic_hornby) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 6 of them.
8.8Strong
What customers seeWhere you rank
9:41
Gthe cosmetic clinic hornby hornby-islington
AllImagesMapsNews
InstagramthecosmeticclinicnzThe Cosmetic Clinic Hornby | Instagram✓
FacebookTheCosmeticClinicNZThe Cosmetic Clinic Hornby | Facebook✓
Infobelthe_cosmetic_clinic_hornbyThe Cosmetic Clinic Hornby | Infobel✓
Freshathe-cosmetic-clinic-hornby-main-south-road-christchurch-gnk1eZThe Cosmetic Clinic Hornby | Fresha
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch dermatology & skin care · 112 businesses
You are #14 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokInfobelFreshaYellowYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top three opportunities

  • 1
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 2
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
  • 3
    What your page says about youYour intro is shorter than half the pages here.
8 checks on your Facebook page. You're seeing 6 of them.
6.8Good
What customers seeWhere you rank
9:41
facebook
The Cosmetic Clinic✓
33.2K followers ✓
We are experts in laser hair removal, cosmetic injectables, skin care treatments and teeth whitening3
FollowMessage
🌐 thecosmeticclinic.co.nz✓
PostsAboutPhotosReviews
Facebook pageChristchurch dermatology & skin care · 112 businesses
You are #37 for your Facebook page
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

The Cosmetic Clinic Hornby demonstrates a very high on-page SEO health with a score of 9.9 out of 10. Strengths include a perfect title tag in the 50-60 character range and a relevant meta description within 130-150 characters, plus a valid favicon and a compact page size under 256KB. Opportunities focus on further optimisation and speed.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    The shape of your link profileYour links come from about as wide a range of sites as anything in this market, and the mix of link types looks entirely natural.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.

Top three opportunities

  • 1
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 2
    Domain UniquenessYour web address is shared with other businesses, which is normal for a franchise or a multi-site group.
  • 3
    Domain Age ScoreYour domain has been registered longer than about half the businesses here, which means it has had time to collect the links and mentions a newer address has not.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠thecosmeticclinic.co.nz32✓
✓The shape of your link profile
✓Meta description
1On-page score
Your websiteChristchurch dermatology & skin care · 112 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
See the full website report
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

The website health for The Cosmetic Clinic Hornby is very strong, with sustained organic traction and top local visibility. The most notable finding is the excellent organic traffic value and a solid local top-10% position for organic traffic, signaling trusted relevance and effective SEO. Paid traffic remains solid but has room to improve through data-driven tweaks and retargeting.

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 5 of them.
9.5Strong
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
321No ads from you on any search
The Cosmetic Clinic HornbyNot in these results
✓✓About 58,480 visits a month from search, across 2,562 searches
Google search and trafficChristchurch dermatology & skin care · 112 businesses
You are #7 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

The Cosmetic Clinic Hornby's opening hours show strong alignment with local demand, particularly on Tuesdays where morning and early-afternoon sessions match high search activity. Two early-week gaps (Wednesday and Thursday 8am) are closed during popular windows and represent small missed opportunities. A few open slots fall in lower-demand periods and could be reviewed for efficiency, such as Monday 4pm and Saturday 2pm.

Strengths

  • ✓
    Hours aligned with demandNo business here matches the demand around it more closely than you do - you are open when people are looking and shut when they are not.

Where we can help

Nothing to sort here. Your hours already line up with when people are looking.
1 check on your opening hours. You're seeing it.
9.5Strong
What customers seeWhere you rank
9:41
The Cosmetic Clinic Hornby
OverviewReviewsPhotosAbout
Hours ✓
Monday9am-6pm
Tuesday9am-6pm
Wednesday9am-6pm
Thursday9am-9pm
Friday9am-6pm
Saturday10am-6pm
Sunday10am-6pm
Opening hoursChristchurch dermatology & skin care · 112 businesses
You are #6 for opening hours
See how to keep it that way →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 69 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews2 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

Where you'd stand#1of 112 Christchurch dermatology & skin care businesses
9:41
Christchurch dermatology & skin careOverall · 112 businesses
You are #1 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 112 dermatology & skin care businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for